Two Biased BBC readers have received responses to individual complaints

about an article, UK personal wealth at £6 trillion, featured on BBC Views Online over the weekend. The main point of complaint was the final section:

Other figures, published by HM Revenue and Customs, show how rising house prices have provided a tax bonanza for the government.

Stamp duty on residential property sales in the UK brought in £6.44bn for the chancellor in the last financial year, 2006-07.

That was more than double the level seen five years earlier in 2001-02, when this tax take stood at £2.69bn.

The basic rate of stamp duty is 1% on sales worth more than £125,000.

But higher rates were introduced in 1997, taxing sales above £250,000 at 3%, and those above £500,000 at 4%.

These rates have not changed since then, so with a quarter of all house sales now being valued at £250,000 or above, the government’s take from stamp duty is now booming.

Despite a hysterical campaign against inheritance tax in some quarters of the media, HMRC figures show it is not as onerous.

In 2006-07 it brought the government £3.5bn, up a relatively modest 50% during the previous five years.

In particular the use of the word hysterical (emphasised above). This is nothing but Beeboid opinion masquerading as news. Our two valiant complainers, David G. and Towcestarian, received similar responses:

Dear Mr. G,

Many thanks for your e-mail and for bringing this to my attention.

You are right, the word hysterical has no place in this news story, and
I have replaced it. I will also have a word with the author of the
piece.

Regards

AN Other Beeboid

Business Editor

BBC News Interactive

The word ‘hysterical’ was changed to ‘intense’. Even then, it’s still nothing but Beeboid opinion masquerading as news, even though the adjective is less obviously wrong.

There has been no intense (let alone hysterical) campaign against inheritance tax that I’ve noticed. That’s not to say that I notice everything, but there haven’t been series of front pages devoted to the subject or newspaper campaigns of the sort we see for a referendum on the EU Constitution, sorry, reform treaty. Certainly there have been a number of newspaper articles expressing legitimate public concern about the government’s stealthy extension of inheritance tax (by failing to increase the tax threshold in line with property values), but nothing terribly intense or hysterical as far as I can see.

To compound matters, our anonymous Beeboid reporter’s assertion that “HMRC figures show [inheritance tax] is not as onerous” is also dubious. It all depends on how you define onerous. If you take the Labour Party’s spin (as relayed by the BBC), that inheritance tax only affects 4% of estates, it does indeed appear to affect only a few people. But that misses the point entirely. The real extent of inheritance tax should be measured in terms of how many people it would affect if they died today. That figure is very much bigger than 4%. Many ordinary families with dependent children, living in relatively modest homes, would find their children hit by inheritance tax if the parents died suddenly.

Under these circumstances, and given that Stamp Duty (in effect a tax on moving home) is a known quantity (up to 4% of a property’s value now) and to an extent avoidable (by not moving), it seems to me at least that Stamp Duty, though certainly a burden, is arguably much less onerous than inheritance tax at 40% on everything you own over £300,000 in total at some unknown point in the future. In other words, I think a very reasonable case can be made for disagreeing with the government spin that this Beeboid has reported as factual news.

But that’s only half of the story,

Our unidentified Business Editor’s reply rather implies it was a mere slip and that he will “have a word with the author”. That is simply not good enough. Surely material published on BBC Views Online isn’t supposed to go ‘live’ online without being checked by someone else? Surely a word like ‘hysterical’ (outside of a quote) in a supposedly impartial factual news piece should raise an eyebrow or two?

And yet, looking at the ever wonderful Newssniffer’s record of this BBC story, we see that it originally went live around 1am on Saturday morning, whereas the change from ‘hysterical’ to (the not quite so obviously wrong) ‘intense’ took place at 8.30am on Monday, some fifty-seven hours later – long after most of the damage was done! (To add insult to injury, the ‘Business Editor’ stealth-edited, his change, leaving the original timestamp unchanged).

Almost everyone who ever views that article will have seen the ‘hysterical’ version. It was featured across BBC Views Online throughout the weekend, on the top page until around noon on Saturday, moving over time to Business and then to Your Money, where it resided on Monday evening, before sinking into the Views Online archive little to be seen again.

BBC Views Online’s own Most Popular Now feature reveals that this flawed story was the most read business story on Saturday (29SEP) and the second most read business story on Sunday (30SEP), dropping out of the top five by Monday (select the date and then the Business section to see for yourself).

Where was our unidentified Business Editor whilst this story was going great guns over the weekend? Did no one else at BBC read it and spot the howling error? It seems not, otherwise such an obviously wrong article would have been changed quicker than the fifty-seven hours it eventually took.

This might seem like a lot of effort over just one adjective, but I hope I’ve shown why there’s more wrong with the article than just the word hysterical. Even if it is just the one word that “has no place in this news story”, it’s a good illustration of quality control, oversight and accountability failures at BBC Views Online.

Winston Churchill famously observed:

A lie gets halfway around the world before the truth has a chance to get its pants on*

…as demonstrated time and again by BBC Views Online, sometimes unwittingly and inadvertantly, often without the truth even getting out of bed before the lie’s been all around the world and is back in the BBC Viewsroom, untroubled by the truth.

I’ve mentioned my favourite example of BBC Views Online’s stealth-editing, shoddy quality control and lack of accountability before – it was the article that, when most people read it, wrongly attributed a vile Princess Margaret quote to Margaret Thatcher – before the mistake was stealth edited away several days later (long after the damage was done to Margaret Thatcher’s reputation). When I mentioned this a year ago, a Beeboid, John Brunsdon, apparently confessed to the crime, saying:

Marvellous! I just stumbled across this blog entry on your ever-amusing front page, and was delighted to see the link to your favourite piece of BBC “stealth editing”.

I felt I had to reply as, reader, I am that BBC journalist! I wrote that piece, and made the change, and the time has come to ‘fess up.

I’m sorry but – a bit like Andrew George of Hilda Murrell infamy – my confession may pop a rather nice conspiracy theory bubble. Rather than a subliminal attempt to slur Maggie, it was just me being crap.
In my defence, I had been down the BBC bar at lunchtime – but I simply wrote the wrong name then noticed it, and put the story through without a new timestamp because I didn’t want the editor to see what a f***wit I had been. I reckoned without the eagle-eyed (and hare-brained) devotees of biased bbc!

This particular tin-foil-hat wearing piece of anti-beeb paranoia is made even more amusing by the fact that I, as any of my colleagues would gladly point out, have political views on most subjects somewhat to the right of Genghis Khan.

I’m afraid that while the beeb can be crap, it can twist itself in knots trying to be impartial and end up just being hamstrung, and it can be wrong – it really isn’t biased.

To quote Margaret Thatcher (and it really is her this time) “Standing in the middle of the road is very dangerous; you get knocked down by the traffic from both sides. “

Oh and another: “Of course it’s the same old story. Truth usually is the same old story. “

Which is of course to miss the point entirely. My complaint was not that the misattribution was a conspiracy – even I don’t think Beeboids are that stupid – but the fact that something so clearly wrong, so clearly damaging, so clearly worth checking, went live on BBC Views Online and stayed live while it was featured on BBC Views Online’s index pages, only to be changed much later, quietly and stealthily, long after the damage was done and most people had read the wrong version.

It really is time for BBC Views Online to adopt a publicly visible Wikipedia-style edit history for each story on BBC Views Online, free from tampering by staff, showing a full automatic record of each and every change, as and when it is submitted, complete with enforced editorial review and approval as necessary.

If BBC Views Online is interested in honesty, truth and transparency in the news, as a supposedly impartial tax funded news service should be, there is no reason for Views Online not to do this. The same should go for BBC Views Online’s many index pages. Currently there is no proper record of these (barring a third-party developed beta system limited to the home page) – yet the selection, ordering, presentation and duration of news headlines is at least as important as the content of the news with regard to impartiality and truth.

It is now more than three years since Biased BBC first called for BBC Views Online to provide a Wikipedia-style document edit history. Has anyone yet come up with good solid reasons why the BBC shouldn’t provide tellytaxpayers with this straightforward information automatically?

* I’d always thought it was boots rather than pants, but a spot of Googling strongly favours pants over boots. Can any of you provide a definitive source for this great quote?

Update: Perusing Chambers Dictionary of Quotations (a book!), I found:

Charles Haddon Spurgeon, 1834-92:

If you want truth to go round the world you must hire an express train to pull it; but if you want a lie to go round the world, it will fly: it is as light as a feather, and a breath will carry it. It is well said in the old proverb, ‘a lie will go round the world while truth is pulling its boots on’.

Collected in Gems from Spurgeon (1859)

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16 Responses to Two Biased BBC readers have received responses to individual complaints

  1. John James says:

    “…it was just me being crap.”

    I hadn’t seen this comment when it appeared originally. So John Brunsdon thought it qualified as an acceptable excuse? Journalism is not a game played for the amusement of the journalist and his newsroom pals. Communicating correct information is a task about as important as it gets. No-one with such a cavalier attitude to the truth should be holding down a job at BBC News. Regrettably, the situation appears otherwise — which is part of the reason the BBC finds itself in its current mess over integrity. Are management ever going to get a grip?

       1 likes

  2. Matthew says:

    The whole sentence is completely inappropriate BBC opinion pushing. The word ‘onerous’ is wrong to use.

    An onerous tax is one that is a burden or is troublesome, on those to whom it falls.

    E.g., an increase of council tax of £10 across the country, might raise £100 million. This tax rise would not be onerous, because it would only cost £10 per household.

    On the other hand, an increase of council tax to £10,000 per house, for everyone in Rutland, which might only raise £10 million, would be onerous, because the burden would be so great.

    The question of whether paying inheritance tax on a modest property in Clapham (which might be worth £1m, but could have been purchased for a few thousand 30 years ago), forcing its sale to raise the hundreds of thousands in tax required by the government, is more onerous than a wealthy buyer purchasing that house for £1m now, and having to pay an additional 4% to cover the stamp duty, is one of opinion.

    So a valid, more balanced, comment would be:

    “HMRC figures show that stamp duty now raises more tax than inheritance tax, against which there has been an intense campaign in some quarters of the media.”

    This is a neutral statement, one that only describes the fact, namely that stamp duty does indeed raise more money than inheritance tax.

       1 likes

  3. Martin says:

    The BBC just take Government figures and spin as facts. Just listen to the vile Victoria Derbyshire on 5 lite. She spout s Government figures as FACTS and anyone who challnges her is cut down by shouts of “But THESE ar Government figures”

    It wouldn’t matter how many if all these stories were proof read by another BBC idiot before being posted.

    It has nothing ot do with accurancy or fairness, it has to do with the blind belief from BBC employees that Socialism is good and anything else is bad (except for Islam of course)

       1 likes

  4. Bryan says:

    I recall being flabbergasted when I first read about John Brunsdon’s admission of guilt (on the very pages of this blog) for a few reasons:

    *The admission that he was working while inebriated.

    *The admission that though he realised he had made a mistake, he put the story through anyway, in an attempt to hide the mistake from his editor.

    *What this says about the editing process at the BBC.

    *What this says about the attention to journalistic ethics on the part of BBC hacks.

    *The honesty of his confession – a rare thing indeed at the BBC.

       1 likes

  5. The Fat Contractor says:

    And to cap it all the quote is taken out of context.

       1 likes

  6. David says:

    What annoys and amuses me most of all about John Brunsdon’s reply is that he said this:

    “I reckoned without the eagle-eyed (and hare-brained) devotees of biased bbc!”

    We all make mistakes and many of would give the benefit of the doubt, but to then insult the people who pointed out this serious error and the lack of editing and management around that error beggers belief. I guess that this says it all about the BBC culture.

    They only hire people who are to the right of Ghnighis Khan if they are incompetent!!!!

       1 likes

  7. Gareth says:

    Bryan | 03.10.07 – 3:23 pm

    “*The admission that he was working while inebriated.”

    Sometimes they don’t even attempt to hide it.

       1 likes

  8. David Preiser says:

    Gareth,

    Looks like lager louts to me. I guess real ale is considered too countryside for the urbane urbanites at the BBC (Dr. Gregory excepted, I would think) .

       1 likes

  9. Bryan says:

    Gareth | 03.10.07 – 6:25 pm,

    Maybe we’ve inadvertently uncovered somethng here. Could be that the BBC is declining in direct proportion to the amount of noxious substances imbibed by staff during working hours.

    David | 03.10.07 – 4:50 pm,

    Yes, he just couldn’t resist throwing in an insult.

       1 likes

  10. GrimlySqueamish says:

    “I’m afraid that while the beeb can be crap, it can twist itself in knots trying to be impartial and end up just being hamstrung, and it can be wrong – it really isn’t biased.”

    I really would rather the BBC twisted itself in knots trying to be impartial; than twist itself in knots trying to write stories in a way which supports its own world view. Especially as I am helping to pay for it.

    Oh and glad to see the BBC hacks maintain that fine tradition of drinking at lunchtime – no doubt in their subsidised bar – so that when they return to their desks half-cut they are on peak form, able to write news that is accurate, impartial and of the high standard we are all so familar with.

       1 likes

  11. towcestarian says:

    Just for the record, the “anonymous” Beeboid editor who answered my complaint was the Business Editor Tim Weber. Apologies for not naming him in my original post.

    Like I said before, the fact that we got a pretty grovelling (for the BBC) apology in less than a day is at least a step in the right direction. However, with such flagrant leftwing opinionating from the weekend editorial staff, it would have been difficult for Mr Weber to have done much else when he read his inbox on Monday morning.

    I shall be keeping an eye on the weekend Business articles for a couple of weeks to see if the message has sunk in.

       1 likes

  12. Bryan says:

    Just a short observation on the use of the word “hysterical”. Seems whoever the BBC hack was who used it, he/she cannot tell the difference between an amateur exchange on an internet forum – where such words typically get flung around – and a professional report.

    Journalism is in real trouble.

       1 likes

  13. Anonymous says:

    John Brunsdon left the BBC some time ago and now runs his own web marketing company in Somerset.

       1 likes

  14. Andrew says:

    Thank you for that update Anonymous (commenting from the BBC). For others who have focused on what John said a year ago, he is not the issue, and his candour should be appreciated.

    The issue, and my reason for quoting John, is that the BBC’s systems (management and technical) are evidently such that mistakes (or worse) can be covered up without tellytaxpayers or even BBC management being aware.

    A Wikipedia style edit history would stop this, providing thorough transparency and an incentive to get things right first time, rather than bodging things now in the knowledge they can be anonymously and unaccountably tidied (or covered) up later.

       1 likes

  15. ShugNiggurath says:

    Inheritance tax affects 4% of the population does it???

    UK mortality rate is approximately 11 per 1000. 60 million souls means that IHT affects 26000 familiesper year and raises 3.5 billion. That’s an average of 132 grand a pop.

       1 likes

  16. John Brunsdon says:

    Glad to see you still foaming at the mouth over my long-gone gaffe.

    I’m afraid it’s you who has missed the point. The beauty of the web over traditional journalism is that it is always editable, but the danger is that it is much easier for errors to slip through. That applies to the BBC as much as any news organisation.

    I edited my own story a little late, but as soon as I’d spotted the mistake. It wasn’t “stealth-editing” it was late editing, it wasn’t an institutional failing it was the failing of one hack.

    The vast majority of my former colleagues are extremely capable and honest journalists – far more than on any of the newpapers I ever worked for. It strikes me the issue you fail to understand is that, at a news organisation producing literally thousands of stories each day, mistakes will be made.

    Personally, what I dislike about the BBC is its hand-wringing self-flagilation and over-reaction when a mistake is made (Andrew Sachs springs to mind) rather than any institutional attempt to pull the wool over anyone’s eyes.

    Had the BBC received any emails complaining about my mistake, it would have been picked up long before I changed it – and I would have had a bollocking.

    The BBC News website is constantly bombarded by emails from readers picking up on “mistakes” – 99% are from people with chips on their shoulders and their own bias (mentioning no names, Andrew) but the ones which are legitimate are always acted on immediately (at least in my time there they were)

    The reason the BBC doesn’t have a wikipedia approach is that it at least attempts to be factual. If it was opened up to general comment, the 99% of email correspondents who send in insane ramblings would be dictating the editorial output of one of the world’s most respected media outlets. Wikipedia itself blocks editing on contentious issues – the sorts of things the BBC deals with every day.

    Why do you devote so much of your time to this tiresome crusade? Isn’t there something better you could be doing? Have you never forgiven the Beeb for cancelling Swap Shop? Did you get turned down for a job there?

       1 likes