DEAR TOM…

I read this shocking instance of NHS incompetence. One can only imagine the upset felt by the family of Mr Milner. What struck me was that whilst the atrocious bungling of the NHS is set out in the first part of the report the BBC makes sure that not just one but two NHS apologists get to have the final say, assuring us that this was just one of those little misunderstandings that happen. (In a vast bloated unfeeling bureaucracy, that is.)